Upgrade
- Open the upgrade screen. Any of these get you there: the crown icon in the top bar, the ticket or call counter next to it, Upgrade to Pro on the limit screen, or Settings, then Billing.
- The screen is headed Choose your plan. Choose Monthly or Annual with the toggle.
- Select the subscribe button, which reads Subscribe with the price for the period you picked.
You are taken to Stripe to pay. The app shows Redirecting to secure checkout…
Checkout normally opens in a new tab so the app stays open behind it. If your browser blocks the popup, it redirects the current tab instead, and Stripe brings you back afterwards. Either way works.
Prices
- Monthly, $20 per month
- Annual, $199 per year, which is about $16.58 a month and saves $41 against paying monthly
After paying
Pro usually activates within seconds. The app watches for it while you are on the page and confirms with Welcome to Pro! All limits removed. Enjoy unlimited access!
If you closed the tab or refreshed during checkout, it still resolves itself. The app re-checks whenever a non-Pro account brings the tab back into focus, and it also asks Stripe directly rather than only waiting to be told.
If it has not activated after a few minutes you may see: Payment received but Pro is still activating. If limits persist, reload the page in a minute to refresh your access. Reloading is genuinely the fix. See You paid but you are still on Free.
Promo codes
Stripe’s checkout page accepts a promo code at payment time.
You can also apply one to an existing subscription: Settings, then Billing, then Have a promo code?, enter it and select Apply. The result tells you the discount and when it lands, for example a percentage off starting with your next invoice. A code that will not apply gives Could not apply that code.
Messages that mean it is not you
Payment setup error. Please try again. Checkout could not be opened. Try again.
Payment system is being configured. Check back soon! The plan you picked is not currently set up for payment. The app deliberately will not quietly bill you for a different plan than the one on the button. Try the other billing period, or contact support.
What Pro does not change
Your progress, tickets, badges and certificates are all unaffected by upgrading. Pro only lifts the daily limits and unlocks voicemails, mock interviews and social sharing of certificates.