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How IT Teams Image and Deploy Windows Computers (SCCM, PXE, and Task Sequences)

June 30, 2026 · ServiceDesk Simulator

A company does not hand a new hire a laptop straight out of the box. Someone takes that bare machine, loads the standard Windows build, joins it to the company, and stocks it on a shelf ready to go. That process is imaging, and it sits behind a lot of the work a help desk touches.

What imaging means

Imaging is installing a known, standard version of Windows along with the company’s apps and settings onto a computer, so every machine starts life identical. Rather than click through Windows setup by hand on each laptop, IT pushes a prepared build that already has the right software, the security settings, and the connection to the company network. A hundred laptops come out the same way, which is the entire point.

The tools behind it

The long-standing tool in Microsoft shops is Configuration Manager, which almost everyone still calls SCCM after its older name, System Center Configuration Manager. It stores the build and runs the steps that lay it down. The newer cloud-first option is Microsoft Intune, often paired with Windows Autopilot, which provisions a machine over the internet without a traditional image. A lot of companies run both the old and new approaches side by side.

How a machine gets its build

A bare computer has no operating system to boot from, so it boots off the network instead. That trick is called PXE, the preboot execution environment. You set the machine to boot from the network, it reaches the deployment server, and it pulls down the build.

A boot manager menu with a PXE network boot option selected in the ServiceDesk Simulator
Choosing the PXE network boot option so a bare machine can pull its build.

From there a task sequence takes over. That is the scripted list of steps that installs Windows, adds the apps, applies the settings, and joins the machine to the company so staff can sign in with their normal accounts.

A task sequence wizard editing deployment variables in the ServiceDesk Simulator
The task sequence running the deployment, step by scripted step.

Joining the company

Part of deployment is connecting the machine to the company’s identity system, so employees log in with their work accounts and IT can manage the device. The traditional version is a domain join to on-premises Active Directory. The modern version connects to Microsoft Entra ID, the cloud identity service. Which one a site uses is one of the first details you pick up when you start there.

Practicing a deploy end to end

You are not going to stand up SCCM on your home PC, and you would not want to. The deployment screen above is from the simulator, where you take a fresh machine from a network boot through the task sequence to a finished, joined computer ready for a user. Doing it a few times makes the real thing far less daunting the first time a stack of new laptops lands on your desk.

Common questions

What is the difference between imaging and just installing Windows?

Installing Windows by hand sets up one machine with whatever choices you click. Imaging pushes a prepared, standard build to many machines so they all come out identical and ready for the company.

What does SCCM stand for?

System Center Configuration Manager, now officially called Microsoft Configuration Manager. Most people still say SCCM.

What is a task sequence?

The scripted list of steps a deployment runs, such as install Windows, add applications, apply settings, and join the company network. It runs the same way every time.

How can I practice Windows deployment without enterprise tools?

The ServiceDesk Simulator walks you through a full deployment, from network boot to a joined machine, without needing SCCM or real hardware.

Built by Rena, who broke into IT with no degree. Read her story →