Share it
- Open the profile menu and select Achievements.
- Find an earned certificate and select the share icon on it.
- Pick a destination.
The menu has six options:
| Option | Plan |
|---|---|
| Open credential | Free |
| Add to LinkedIn | Pro |
| Share on X | Pro |
| Share on Facebook | Pro |
| Download image | Free |
| Copy link | Free |
The three social options show a Pro tag if you are on the free plan, and selecting one opens the upgrade screen.
You need a real name on the certificate first
A certificate has a name printed on it, and it will not share without one. If your profile has no real name, the share icon opens a prompt asking for it. Enter your full name, at least a first name and a last name.
You may have set this at signup under Real name. Google sign-ups often have it already.
You get one change. Settings says so plainly: You get one change, so check the spelling. Once used, the field locks and reads You have used your one change. Email support@servicedesk-simulator.com if the name is still wrong.
A first-time entry does not count as your change, so adding a name you never had does not use it up. Correcting an existing name does.
Set or correct it under Settings, then Profile, then Name on certificates.
The public verification page
Every certificate has a page anyone can open without an account, at an address of the form /verify/<your-id>/<certificate-id>. It is what Open credential and Copy link point at, and it is what an employer follows from your LinkedIn profile.
The page does not take your word for it. It checks the credential against your real resolved-ticket count on our servers rather than trusting anything sent from your browser, so a verified page means the number is genuine.
Each credential also carries a stable ID in the form SDS-2026-0817-1234, which stays the same every time the page is loaded.
Your name becomes public when you share
Saving a name is what makes it appear on the public page. Entering it in the capture prompt, or in Settings, records your consent to display it, and opening, copying or downloading a credential does the same.
Until a name is saved, the public page shows your username instead.
So if you would rather your legal name did not appear on a public page, the decision point is saving the name, not sharing the certificate. Certificates are still earned and still visible in the app either way.
Adding it to LinkedIn
Add to LinkedIn opens LinkedIn’s add-to-profile form with the certificate name, the issuing organisation, the credential URL, the credential ID and the issue date already filled in. Check it and save it on LinkedIn’s side.